1: When will I receive my order?

Orders placed before 17:00 p.m. are processed the same business day. Please allow 1–2 business days for processing and 5–12 business days for delivery. Once shipped, you’ll receive a confirmation email with your tracking number to follow your order’s journey.

2: Where do you ship and what does it cost?

We currently offer free shipping across the United States—no hidden fees, just smooth delivery.

3: My order is late. What should I do?

We’re sorry for any delays! Factors like holidays, weather, or high demand can affect delivery times. If your order hasn’t arrived, please wait an extra 3 business days before reaching out to our support team.

4: How do I return an item?

Need to make a return? Contact us at support@morganalexco.com within 30 days of receiving your order. Items must be unused, undamaged, with tags intact and in their original packaging.

5: Which payment methods do you accept?

We accept a wide range of secure payment options:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Shop Pay
• Maestro

6: Information about the company

• Company name: Morgan Alex
• Address: 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110, United States
• Email: support@morganalexco.com
• Phone number:+18004309320
• Contact form: Here
• Company registration number: 0008028895
• Customer Service: Our customer service is available from Monday to Friday, 09:00 am to 6:00pm
• Response time: Customer service will respond within 24 hours on business days.